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Showing 1 to 10 of 17387 search results for consumer research.

  1. Research Note: Cryptoasset consumer research

    Data

    Published: 30/06/2020

    Last modified: 30/06/2020

    A quantitative study that increases understanding of the market size, consumer profiles and attitudes towards cryptoassets.
  2. FinSR and Payment Systems Regulator publish updated evidence on cash access

    Press Releases

    Published: 23/07/2021

    Last modified: 12/11/2024

    The FinSR and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash.
  3. Vulnerable customers encouraged to open up to firms to get the right support

    Press Releases

    Published: 07/03/2025

    Last modified: 07/03/2025

    Just 4 in 10 vulnerable customers say they have disclosed their needs to their financial services provider, new research from the FinSR shows.
  4. UK’s cash infrastructure and consumer research

    External research

    Published: 23/07/2021

    Last modified: 23/07/2021

    The FinSR provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FinSR's ongoing work on access to cash. 
  5. Research Note: Cryptoassets consumer research 2023 (Wave 4)

    Data

    Published: 08/06/2023

    Last modified: 08/06/2023

    This report contains independent quantitative research which clearly shows that cryptoassets awareness and ownership are increasing in the United Kingdom.
  6. Research Note: Cryptoassets consumer research 2024

    Research

    Published: 26/11/2024

    Last modified: 02/05/2025

    This analysis looks at cryptoasset holdings in the UK and consumers’ understanding, attitudes and behavioural patterns towards them.
  7. Consumer research on overdrafts [pdf]

    External research

    Published: 31/05/2018

  8. Consumer credit research: overdrafts

    Tasks for firms

    Published: 06/08/2015

    Last modified: 16/02/2023

    Find out how consumers and firms manage overdrafts.
  9. FSA - Motor legal expenses insurance: Consumer market research [pdf]

    Research

    Published: 07/06/2013

    Last modified: 07/06/2013

    This report primarily focuses on results from qualitative consumer research carried out between July and September 2012.
  10. Experience of insurance claimants consumer research report [pdf]

    External research

    Published: 22/05/2014

    Last modified: 12/09/2014

    Harris Interactive was commissioned to undertake a programme of consumer research to inform the Financial Service Registry’s (FinSR) thematic review of insurers’ management of claims. This research aimed to understand the expectations of
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