Publications
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Showing 1 to 10 of 91 search results.
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Research Note annex: Digital design for financial products and services [pdf]
Balance checks and results tables for the Research Note. -
Research Note: Digital design for financial products and services [pdf]
We investigated the consumer impact of sludge, deceptive design, timeliness and simplification. -
Research Note: Digital design for financial products and services: Consumer impact of sludge, deceptive design, timeliness and simplification
The FCA investigated the effect that harmful digital design practices, such as sludge and deceptive design, can have on how consumers make financial decisions. -
Research Note: Reading between the lines: Understanding of targeted support in pensions [pdf]
This research explores how consumers respond to communications about targeted support in the context of pensions decisions. -
Research Note Annex: Reading between the lines: Understanding of targeted support in pensions [pdf]
Experiment questions, models and analysis used. -
Research Note: Reading between the lines: Understanding of targeted support in retail investments [pdf]
This note explores how consumers respond to communications about targeted support for retail investments. -
Research Note: Reading between the lines: Understanding of targeted support in retail investments [pdf]
Annex to research note that explores how consumers respond to communications about targeted support for retail investments. -
Research Note: Bridging the advice gap: Estimating the relationship between financial advice and wealth [pdf]
This note explores the characteristics of people who receive financial advice, and the wealth benefits associated with taking advice. -
Research Note: Bridging the advice gap: Estimating the relationship between financial advice and wealth
We explore the characteristics of people who receive financial advice, and the wealth benefits associated with taking advice. -
Research Note: Reading between the lines: understanding of targeted support in pensions
Examines whether targeted support communications influence how consumers make decisions relating to their pensions.