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Research
Showing 81 to 90 of 595 search results.
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Occasional Paper 65: Is timing of the essence? Testing when to engage UK pension customers
FCA research found that it’s difficult to drive pension engagement through emails. Firms should try innovative approaches to encourage customer engagement. -
Exploring financial exclusion [pdf]
The findings from this external research report enable a better understanding of the needs of, and challenges faced by, groups previously identified as being at particular risk of financial exclusion. -
Research Note: An empirical analysis of characteristics associated with cash reliance in the UK [pdf]
Our research finds that being digitally excluded and having a low-income have the largest effect on how likely someone is to rely on cash. -
Research Note: An empirical analysis of characteristics associated with cash reliance in the UK
FCA research shows that being digitally excluded and having a low-income have the largest effect on how likely someone is to rely on cash. -
Research Note: Digital engagement practices: a trading apps experiment [pdf]
In an online experiment with over 9,000 consumers, we found that digital engagement practices used by trading apps, such as push notifications and prize draws, can increase trading frequency and risk taking. -
Research Note: Digital engagement practices: a trading apps experiment
We investigated the effect of digital engagement practices, including gamification, on consumer trading behaviour. -
Future Entity Working Group report to JROC [pdf]
Read the findings from the Future Entity Working Group's industry consultation from December 2023. -
Financial Lives cost of living (Jan 2024) recontact survey
Find out more about the FCA's work on Financial Lives in 2024. -
Financial Lives cost of living (January 2024) recontact survey: Questionnaire [pdf]
The questions for the Financial Lives cost of living (January 2024) recontact survey. -
Financial Lives cost of living (January 2024) recontact survey: data tables [xlsx]
These are the data tables from the Financial lives cost of living January 2024 recontacty survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.