Publications

Showing 1 to 10 of 270 search results.

1. Access to cash coverage in the UK Q2 2024: Table 1: Number of cash access points by type and region [xlsx]

   Data

   Published: 22/08/2025

   Table 1 shows the total counts by region for 8 types of access points.

2. Access to cash: Table 3: Percentages of the UK population that have access to a source of cash within a given distance as of Q2 2024 (Groups 1 to 15) [xlsx]

   Data

   Published: 22/08/2025

   Table 3: Percentages of the UK population that have access to a source of cash within a given distance as of Q2 2024

3. Graph: Percentages of branches open at a given time by branch type - Access to cash data 2024 Q2 [pdf]

   Data

   Published: 22/08/2025

   Graph: Percentages of branches open at a given time by branch type - Access to cash data 2024 Q2

4. Underlying data for Figure 1 Access to cash coverage in the UK 2024 Q2 [xlsx]

   Data

   Published: 22/08/2025

   Underlying data for the maps - coverage areas underlying the population estimates in Table 3.

5. Access to cash coverage in the UK 2024 Q2

   Data

   Published: 22/08/2025

   Last modified: 22/08/2025

   The FCA provides an overview of geographical cash access coverage in the UK at the end of the second quarter (April to June) of 2024.

6. Firm specific complaints data

   Data

   Published: 29/04/2025

   Last modified: 30/04/2025

   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

7. Complaints data

   Data

   Published: 29/04/2025

   Last modified: 29/04/2025

   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

8. Opened complaints

   Data

   Published: 29/04/2025

   Last modified: 29/04/2025

   This page provides a breakdown of complaints opened, by product, product group and firm type.

9. Aggregate complaints data to 2024 H2 [xlsx]

   Data

   Published: 29/04/2025

   Aggregate sector wide firm complaints data for 2024 H2. Including opened, closed, upheld, speed of closure and redress.

10. Firm level complaints data 2024 H2 [xlsx]

    Data

    Published: 29/04/2025

    Firm level complaints data 2024 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.