Publications
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Showing 51 to 60 of 91 search results.
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Research Note: AI in UK financial services
This joint report with the Bank of England presents findings from the 2024 survey on AI in UK financial services. -
Switching in the mortgage market update - August 2022 [pdf]
Switching in the mortgage market update - August 2022. -
Research Note: Do consumers understand the risks associated with different ways of saving? [pdf]
For consumers to be able to make good saving decisions, it is important that they understand the risks and potential returns associated with different ways of saving. -
Research Note: Do consumers understand the risks associated with different ways of saving?
We use the FCA’s Financial Lives survey to explore the extent to which consumers understand the risks and potential returns associated with different ways of saving. -
To certify or not to certify: decision points in the self-certification process [pdf]
We looked at the current self-certification process with high-risk investments and tested interventions to improve this. -
Going beyond ‘capital at risk’: Behaviourally informed risk warnings for high-risk investment products [pdf]
We tested the standard risk warning when considering investing in high-risk investments against warnings with clearer information. -
Pausing, reading, and reflecting: decision points in high-risk investment consumer journeys [pdf]
We tested the effect of introducing other ’decision points’ into the high-risk investment consumer journey. -
Research Notes: Improving outcomes for consumers considering investing in high-risk investments
We've published 3 Research Notes on behavioural interventions we tested to improve outcomes for consumers considering investing in high-risk investments. -
Research Note: Cryptoasset consumer research 2021
Our fourth consumer research publication on cryptoassets ownership looks at benefits, harms, attitudes and usage. -
Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets
We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market.